We are here to help!

Contact us anytime at support@skroller-belt.com

We want Skroller to be as unique as you, that’s why we are eager to know how would you like your Skroller to be

To take our challenge:

AND

Submit your entry to:

info@skroller-belt.com

Best artwork will be featured on our site and social media

What is Skroller?

Skroller is a back-rest for electric scooters.

What is its main functionality?

Reduce the effort your back and legs support while riding. It also enhances the riding
experience by enabling you to steer with your center of balance while increasing your
comfort.

Does it increase security?

Skroller is not a security accessory. However, it improves significantly the control over the motion and steering of the scooter and reduces fatigue symptoms by increasing comfort during the trip. Meaning users tend to get less tired and therefore feel safer than without it.

Does it substitute the use of a helmet?

Never. Since it is not a safety accessory it can’t substitute the use of any other accessories required by law.

What are its dimensions?

The current version of Skroller is 7.4×10.2 cm and weigths 0,3 kg.

Does Skroller have different sizes?

No, Skroller is built to fit anyone who can ride a scooter, so no need to worry about that.

How does it work?

The mechanism only allows the band to become shorter, so you can lean back and chill with no fear. The band will only move if you get closer to the scooter, adjusting automatically to the new distance. You can return to the initial position just by pressing the button on top of Skroller and lean back once the button is released.

How do you attach it to the scooter?

With a strap that adjusts to any scooter and enables you to attach and detach Skroller without any difficulty.

Can a kid wear Skroller?

Of course, it’s easy to fasten and adjust for all sizes and ages.

Can I buy spare parts of Skroller?

Indeed. We want you to print your identity on your Skroller, so just contact us with the parts you need.

Got any more questions?

If related to packaging, shipping, payments or returns please refer to our Terms & Conditions. If you still need more info, please contact us at support@skroller-belt.com, we will be more than happy to speak with you.

Presskit .zip file contains: Logos, photos, press release and contact info

LEGAL INFORMATION

These conditions apply only to sales of Skroller S.L. products and offered on the website www.skroller-belt.com; the products sold via Skroller website are reserved for private individuals only.

Validation of an order of a product offered on the Skroller website implies that you explicitly accept these general sales conditions without any manuscript signature being required.

Failure by a customer to respect his obligations under these General Sales Conditions may result in his account being suspended or cancelled, notwithstanding any damages and interest that may be sought by Skroller S.L.

ARTICLE 1: COMPANY

The website, www.skroller-belt.com, is edited and operated by the company, Skroller S.L.

Customers may contact our customer service on the website by sending an e-mail via the contact form or to the address:

info@skroller-belt.com

ARTICLE 2: PRODUCTS

The products offered by Skroller S.L. comply with all the necessary certifications and minimum quality standards required to commercialize a product of its condition and functionality.

Skroller S.L. will do all it can to ensure that the photographic visuals of the products faithfully represent the products offered for sale. Each product is moreover accompanied by a description of its main characteristics.

ARTICLE 3: PRICES

3.1 GENERAL

The prices of our Products are in euros (€), including all taxes but excluding handling and shipping costs, which will be indicated when the order is definitively validated and will be included in the invoice.

Skroller Design S.L reserves the right to modify its prices at any time but the products will be billed on the basis of the rates in force at the time the orders are registered.

The products shall remain the property of Skroller S.L. until the price has been received in full by Skroller S.L.

3.2 Deliveries within the European Union 

The amount of your order will be calculated without including taxes. The tax applied corresponds to the Value-Added Tax in force in Spain.

3.3 DELIVERIES OUTSIDE THE EUROPEAN UNION 

The order total mentioned on your delivery slip and invoice does not include tax. Because of this, you may be required to pay customs tax or an additional fee upon reception of the parcel. The aforementioned taxes are inherent to item delivery and are to be borne by the recipient. Skroller S.L. is not legally required to check and inform customers about customs tax and other applicable fees. Instead, it is your own responsibility to request the information from competent authorities.

3.4 PRICES AND CURRENCY

All orders must be bought on its corresponding currency depending on the shipping destiny. Although the price paid will be the equivalent in euros at the moment of the purchase.

ARTICLE 4: ORDERING

You declare that you were aware of and have accepted these general sales conditions prior to placing your order.

In accordance with the provisions of the Civil Code on the conclusion of online contracts, the contract will be concluded when you click on the button that allows you to confirm your order, after having viewed its details and, in particular, its total price, and had the possibility to correct any errors.

Validation of your order amounts to acceptance of these General Sales Conditions. Unless otherwise demonstrated, the data registered by Skroller S.L. shall constitute proof of all transactions concluded by Skroller S.L. and its customers.

The Products shall remain property of Skroller S.L. until the payment has been received in full by Skroller S.L.

We undertake to accept your order form under the terms of these general sales conditions.

Skroller S.L. reserves the right to cancel or reject any order of a customer with whom there is a dispute regarding a payment from a previous order.

ARTICLE 5: AVAILABILITY

The Products offered by us and our prices are valid as long as they are visible on the website (www.skroller-belt.com) and subject to the availability of stocks.

In the event of the unavailability of a product after an order has been placed, the customer will be informed by e-mail of the delivery of a partial order or its cancellation. The refund will be made in the same manner as that used by the customer to pay at the time of his purchase.

ARTICLE 6: PAYMENT METHODS

6.1 PAYMENT METHODS

Online payments may only be made by credit card or via Paypal.

The credit cards accepted are Visa, Mastercard and American Express.

The customer’s account will be debited at the end of a maximum term of 5 days following the date of the order and will be considered to be effective upon confirmation of the agreement by the payment centres.

All your purchase transactions are strictly confidential and encoded using the SSL protocol.

Skroller S.L. does not have access to that data and does not store it on its servers. For this reason, you will be asked to re-enter your details for every new transaction on the website.

When you press the “Validate” button to validate your order, we verify the validity of your credit card number and check that it has not been blocked for any reason. Assuring you are doubly protected against misuse and fraud.

IF YOU MAKE YOUR PAYMENT VIA PAYPAL:

PayPal provides payment services and specializes in the issuing of electronic money between the purchaser and a third-party entity. Paypal ensures that the purchaser’s bank information is confidential.

It executes any payment order generated by the customer and credits Skroller S.L. accordingly within 3 working days.

By validating the payment order, the customer authorises Paypal to obtain the funds from an applicable funding source for the purpose of transferring the balance to the recipient.

6.2 SECURE PAYMENT

Skroller S.L. also verifies the trustworthiness of the information entered when registering an order. This is consistent with our desire to combat e-commerce fraud and protect all our consumers.

Skroller S.L. has also installed a verification procedure for the purpose of preventing any fraudulent use of a Customer’s bank details. Accordingly, Skroller S.L. reserves the right to ask the customer to send (by e-mail to the customer service address: info@ skroller-belt.com) a copy of both sides of his proof of identity and proof of his address, which should be less than three months old. The order may only be dispatched once these documents have been received and verified. The requested documents must be sent within six working days of the request. These documents are saved in our internal computer system and are not forwarded to any third-party. You have the right to access, modify and delete your data in accordance with the Data Protection Law.

ARTICLE 7: DELIVERY

7.1 GENERAL 

The products purchased on are delivered in almost all countries. If you want to check your country, please contact us.

Delivery times will vary depending on picking, packing and shipping times which may vary for different countries.

The products will be delivered to the address you enter during the ordering process.

Skroller S.L. may not be held liable for the consequences of any late delivery. If you need further information please contact us.

7.2 DELIVERY METHODS

Skroller Design will choose the best provider for each country. Shipping varies from 1 to 30 days from the date of dispatch depending on the destination.

7.3 DELIVERY ISSUES

Home Delivery: Should the customer not be present to receive the parcel at the address indicated by him, a note will be left in the letterbox indicating the next delivery time or the package will be put aside (for collection). Should you not be able to be present at the indicated time, please contact the provider at the number shown on the note in order to arrange its delivery.

If the parcel is returned to us because it was not possible to deliver it (deadline passed, a wrong address for the recipient, etc.), the customer will be notified automatically by e-mail. If Skroller S.L. has not had any response from you within 48 hours of receipt of the e-mail, Skroller S.L. reserves the right to cancel the order. Shipping costs will not be refunded in such a case.

7.4 NON-COMPLIANT DELIVERY

Upon reception of your parcel, you must:

  • Verify at the time of the delivery that the goods delivered comply with your order;
  • Indicate any anomalies on the delivery docket, entering and signing a handwritten reserve

If the articles have to be returned to us, you must first seek authorization to return them from our services (contact form) within 14 days of delivery. No claims will be entertained after that deadline.

7.5 NON-DELIVERY OR LATE DELIVERY 

In the event of a delay or if a product is missing, the customer may contact our Customer Service on the Skroller S.L. website by sending an e-mail using the contact form.

If your order has not been delivered within the anticipated deadline, you may contact us, via receipted registered post or any other durable medium, to effect the delivery within a reasonable additional period.

If we have not done so by said deadline, you may then cancel your order in the same manner (by receipted registered letter or any other durable medium).

We shall instruct our bank to reimburse you within fourteen (14) days of the day of your request.

No claim will be entertained after that deadline.

7.6 SPECIAL SHIPPING CHARGE ARRANGEMENTS

Skroller S.L. reserves the right to make use of rate offers for the shipping costs associated with the orders.

ARTICLE 8: RIGHT OF WITHDRAWAL

8.1 SCOPE 

In accordance with 2011/83/UE European Law as a consumer (natural person who has placed an order with Skroller S.L. and for purposes that are not within your commercial, industrial, craft-sector on non-commercial professional activity), you have a period of fourteen (14) days in which to exercise your legal right of withdrawal.

You do not have to give any reasons for exercising your right of withdrawal. You will not be subject to any penalty.

To exercise your right of withdrawal, please send us a mail to info@skroller-belt.com

A cancellation of a “SENT” order cannot be permitted. If you wish to exercise your right of withdrawal, please let us know within fourteen (14) days from its receipt and return it to us within that period, i.e. within fourteen (14) days at most.

8.2 EXCEPTIONS 

In accordance with 2011/83/UE European Law, the right of withdrawal may not be exercised for orders of the products or services listed below. No purchases of these types of products may, therefore, be returned once received:

  • Services executed entirely before the end of the period of withdrawal and the execution of which began after the consumer had given his prior express consent and expressly waived his right of withdrawal;
  • Products or services, the prices of which vary according to financial market rates that are outside the control of the professional and where such fluctuations are likely to occur during the period of withdrawal;
  • Products made to the consumer’s specifications or clearly personalised;
  • Products likely to deteriorate rapidly or to be beyond the “sell-by” date, (such as for example, solid and liquid foodstuffs);
  • Products, the seal of which has been broken by the consumer after delivery, may not be returned for hygiene or health protection reasons; Products which by their nature have, after being delivered, been inseparably mixed with other articles;
  • Alcoholic drinks, the delivery of which has been deferred beyond thirty days and the value of which, agreed at the time of the contract, is dependent on market fluctuations that are beyond the control of the professional;
  • Audio or video recordings or computer software if the seals have been broken by the consumer, (i.e. when the blister packaging has been opened, withdrawn or torn, as for example for CDs and DVDs);
  • Newspapers, journals and magazines, except for subscriptions for these publications;
  • The provision of services relating to accommodation services, other than residential accommodation, the carriage of goods, car hire, restaurants or leisure activities that must be supplied on a date or at a specific time;
  • Digital content not supplied on a material medium, the execution of which began after the consumer had given his prior express consent and expressly waived his right of withdrawal.
8.3 RETURNS 

In the event of non-compliance or the exercise of the right of withdrawal, you may return your products after reception, subject to the following provisions:

  • You must return the products to us without undue delay and no later than fourteen (14) days from the date of communication of your withdrawal decision.
  • The products must without fail be returned properly protected (if possible in their original packaging), in a perfect state for resale (not damaged or sullied in any way by the customer) and accompanied by any accessories. N.B.: The return slip and/or label must not be stuck directly onto the immediate packaging (box/case/shoebox). Such packaging is for presentation purposes and is not the final (outer) packaging of the product.
  • The products must not have been used beyond what is necessary to establish the nature, characteristics and proper working of the product. They must, therefore, not show any signs of any prolonged use beyond the time necessary for trying them or trying them on. They must be in a perfect state for resale and suitable for re-commercialisation.
  • In accordance with the legislation, some products may only be returned for reasons of hygiene or health protection and because of their nature, if they have never been removed from their packaging and/or used, in order for them to be re-sold (for example cosmetic products, cosmetic-textiles, earrings and piercings, sex toys, products containing an odometer or a timer linked to use).
  • No parcel will be accepted for which there is nothing that allows the sender (surname, first name, address and order number) to be identified.

The return costs are to be paid by you alone.

The exercise of the right of withdrawal shall result in the refund of the sums paid at the time of the order, as soon as possible and no later than fourteen (14) days from the date on which you exercised said right. However, we may postpone the reimbursement until such time as we have received the goods or until you have furnished proof of dispatch of the goods.

The refund will be made with the same method you used in your order.

You must follow the procedure described under the heading how to return a product in order to return goods.

Please note that, if you return a product because of non-compliance, you must fill out a non-compliance declaration. Upon reception of the product by our team, a penalty corresponding to the shipping costs will be deducted from the refund, if there is a mistake in the stated reason.

Please, contact us in the case of returning a product.

The return of all the products or services ordered will give rise to a refund equal to the price of the products ordered.

We apply the following rules:

  • Full monetary reimbursement and/or vouchers depending on the means you used to pay for the products at the time of the online purchase.
  • No charges will be deducted from the refund.
  • The refund will be made to the customer’s bank within (fourteen) 14 days of the date you exercise your right of withdrawal. You will be notified by e-mail of the day and amount of the bank transaction. Any refund will be made in accordance with the means used by the customer to pay for the products at the time of their purchase.
  • We may postpone the reimbursement until such time as we have received the goods or until you have furnished proof of dispatch of the goods; the date that will be used being that of the first of these actions.
  • In accordance with the banking legislation, no refund may be made to a credit card if its expiry date has passed. Skroller S.L. reserves the right, in such an event, to ask you for a document that will allow it to make the corresponding refund.

ARTICLE 9: PERSONAL DATA PROTECTION

To learn more about the processing and protection of your personal data, please consult or Confidentiality and Data Protection Policy – Cookies.

In accordance with the Data Protection Law you have the right to access, rectify and object to data that concerns you at Skroller S.L. You may exercise this right by sending us an e-mail to the following address:

info@skroller-belt.com

Personal data (address, e-mail address and telephone number) may be forwarded to third parties for the purpose of ensuring that an order is properly delivered. Skroller S.L. is liable for their processing of your details.

However, the e-mail address may be communicated to said partners only with the user’s express agreement. The user, of course, retains the subsequent possibility to refuse such communication and may do so by letter or e-mail.

Article 10: Applicable law. Competent jurisdiction. Disputes

These General Sales Conditions are subject to Spanish law.

In the event of a dispute regarding the interpretation, execution or validity of these General Sales Conditions, customer courts alone are competent.

In the event of a dispute, an amicable resolution thereof shall be sought prior to any legal action.

We ask for this purpose that you please contact our Customer Service on the website, by sending an email using the contact form or to the e-mail address.

If the legislation of the country of purchase expresses something contrary to these rules, local law shall apply.

 

 

Cookies policy

A cookie is a small text file which is sent to your browser every time you visit a website. They are created so that the website can remember information about your browsing activity on the website.  Cookies usually store technical data such as your online preferences, personalized content, usage statistics, links to social networks, user account access, etc. The aim of using cookies is to adapt website content to your profile and needs, without cookies the services offered by many websites would be substantially reduced. If you would like to know more about cookies, what they store, how to delete or deactivate them, etc. then please email us on info@skroller-belt.com

-Cookies used on this website

In line with the norms set out by the Spanish Data Protection Agency, the use of cookies by this website is detailed below with the aim of informing you as accurately as possible.

This website uses its own cookies, outlined below:

  • Session cookies are used in order to guarantee that the user writing comments in the blog is human and not a robot as a way of preventing spam.

This website uses cookies from third-parties, outlined below:

  • Google Analytics: stores cookies in order to create statistics on website traffic and number of visits. By using this website, you are giving your permission for Google to use your data. As a result, any issues concerning user rights should be communicated directly to Google.
  • Social networks: every social networking site uses its own cookies in order for you to be able to click on buttons such as Like or Share.

-Deactivate or delete cookies

You can exercise the right to deactivate or delete cookies from this website at any time. This action is different depending on the browser you are using.

Additional information

  • This website and its legal representatives are not responsible for the content or the veracity of the privacy policies used by the third-parties mentioned in this cookies policy.
  • Cookies are stored in Internet browsers, therefore users who wish to deactivate or delete cookies must do so from the browser they are using. This website and its legal representatives cannot guarantee the correct or incorrect use of cookies by any Internet browser.
  • On some occasions cookies have to be stored in order for your browser to remember your decision not to accept said cookies.
  • Google Analytics stores cookies on servers located in the United States and Google states that it will not share user information with third-parties without customer consent, except under certain limited circumstances, such as when required by law. According to Google, customer IP addresses are not stored. Google Inc. is a company that adheres to the international Safe Harbour Privacy Principles that guarantees that all data transfers comply with the privacy laws protecting EU citizens.

What is Skroller?

Skroller is a back-rest for electric scooters.

What is its main functionality?

Reduce the effort your back and legs support while riding. It also enhances the riding
experience by enabling you to steer with your center of balance while increasing your
comfort.

Does it increase security?

Skroller is not a security accessory. However, it improves significantly the control over the motion and steering of the scooter and reduces fatigue symptoms by increasing comfort during the trip. Meaning users tend to get less tired and therefore feel safer than without it.

Does it substitute the use of a helmet?

Never. Since it is not a safety accessory it can’t substitute the use of any other accessories required by law.

What are its dimensions?

The current version of Skroller is 7.4×10.2 cm and weigths 0,3 kg.

Does Skroller have different sizes?

No, Skroller is built to fit anyone who can ride a scooter, so no need to worry about that.

How does it work?

The mechanism only allows the band to become shorter, so you can lean back and chill with no fear. The band will only move if you get closer to the scooter, adjusting automatically to the new distance. You can return to the initial position just by pressing the button on top of Skroller and lean back once the button is released.

How do you attach it to the scooter?

With a strap that adjusts to any scooter and enables you to attach and detach Skroller without any difficulty.

Can a kid wear Skroller?

Of course, it’s easy to fasten and adjust for all sizes and ages.

Can I buy spare parts of Skroller?

Indeed. We want you to print your identity on your Skroller, so just contact us with the parts you need.

Got any more questions?

If related to packaging, shipping, payments or returns please refer to our Terms & Conditions. If you still need more info, please contact us on info@skroller-belt.com, we will be more than happy to speak with you.

Presskit .zip file contains: Logos, photos, press release and contact info

LEGAL INFORMATION

These conditions apply only to sales of Skroller S.L. products and offered on the website www.skroller-belt.com; the products sold via Skroller website are reserved for private individuals only.

Validation of an order of a product offered on the Skroller website implies that you explicitly accept these general sales conditions without any manuscript signature being required.

Failure by a customer to respect his obligations under these General Sales Conditions may result in his account being suspended or cancelled, notwithstanding any damages and interest that may be sought by Skroller S.L.

ARTICLE 1: COMPANY

The website, www.skroller-belt.com, is edited and operated by the company, Skroller S.L.

Customers may contact our customer service on the website by sending an e-mail via the contact form or to the address:

info@skroller-belt.com

ARTICLE 2: PRODUCTS

The products offered by Skroller S.L. comply with all the necessary certifications and minimum quality standards required to commercialize a product of its condition and functionality.

Skroller S.L. will do all it can to ensure that the photographic visuals of the products faithfully represent the products offered for sale. Each product is moreover accompanied by a description of its main characteristics.

ARTICLE 3: PRICES

3.1 GENERAL

The prices of our Products are in euros (€), including all taxes but excluding handling and shipping costs, which will be indicated when the order is definitively validated and will be included in the invoice.

Skroller Design S.L reserves the right to modify its prices at any time but the products will be billed on the basis of the rates in force at the time the orders are registered.

The products shall remain the property of Skroller S.L. until the price has been received in full by Skroller S.L.

3.2 Deliveries within the European Union 

The amount of your order will be calculated without including taxes. The tax applied corresponds to the Value-Added Tax in force in Spain.

3.3 DELIVERIES OUTSIDE THE EUROPEAN UNION 

The order total mentioned on your delivery slip and invoice does not include tax. Because of this, you may be required to pay customs tax or an additional fee upon reception of the parcel. The aforementioned taxes are inherent to item delivery and are to be borne by the recipient. Skroller S.L. is not legally required to check and inform customers about customs tax and other applicable fees. Instead, it is your own responsibility to request the information from competent authorities.

3.4 PRICES AND CURRENCY

All orders must be bought on its corresponding currency depending on the shipping destiny. Although the price paid will be the equivalent in euros at the moment of the purchase.

ARTICLE 4: ORDERING

You declare that you were aware of and have accepted these general sales conditions prior to placing your order.

In accordance with the provisions of the Civil Code on the conclusion of online contracts, the contract will be concluded when you click on the button that allows you to confirm your order, after having viewed its details and, in particular, its total price, and had the possibility to correct any errors.

Validation of your order amounts to acceptance of these General Sales Conditions. Unless otherwise demonstrated, the data registered by Skroller S.L. shall constitute proof of all transactions concluded by Skroller S.L. and its customers.

The Products shall remain property of Skroller S.L. until the payment has been received in full by Skroller S.L.

We undertake to accept your order form under the terms of these general sales conditions.

Skroller S.L. reserves the right to cancel or reject any order of a customer with whom there is a dispute regarding a payment from a previous order.

ARTICLE 5: AVAILABILITY

The Products offered by us and our prices are valid as long as they are visible on the website (www.skroller-belt.com) and subject to the availability of stocks.

In the event of the unavailability of a product after an order has been placed, the customer will be informed by e-mail of the delivery of a partial order or its cancellation. The refund will be made in the same manner as that used by the customer to pay at the time of his purchase.

ARTICLE 6: PAYMENT METHODS

6.1 PAYMENT METHODS

Online payments may only be made by credit card or via Paypal.

The credit cards accepted are Visa, Mastercard and American Express.

The customer’s account will be debited at the end of a maximum term of 5 days following the date of the order and will be considered to be effective upon confirmation of the agreement by the payment centres.

All your purchase transactions are strictly confidential and encoded using the SSL protocol.

Skroller S.L. does not have access to that data and does not store it on its servers. For this reason, you will be asked to re-enter your details for every new transaction on the website.

When you press the “Validate” button to validate your order, we verify the validity of your credit card number and check that it has not been blocked for any reason. Assuring you are doubly protected against misuse and fraud.

IF YOU MAKE YOUR PAYMENT VIA PAYPAL:

PayPal provides payment services and specializes in the issuing of electronic money between the purchaser and a third-party entity. Paypal ensures that the purchaser’s bank information is confidential.

It executes any payment order generated by the customer and credits Skroller S.L. accordingly within 3 working days.

By validating the payment order, the customer authorises Paypal to obtain the funds from an applicable funding source for the purpose of transferring the balance to the recipient.

6.2 SECURE PAYMENT

Skroller S.L. also verifies the trustworthiness of the information entered when registering an order. This is consistent with our desire to combat e-commerce fraud and protect all our consumers.

Skroller S.L. has also installed a verification procedure for the purpose of preventing any fraudulent use of a Customer’s bank details. Accordingly, Skroller S.L. reserves the right to ask the customer to send (by e-mail to the customer service address: info@ skroller-belt.com) a copy of both sides of his proof of identity and proof of his address, which should be less than three months old. The order may only be dispatched once these documents have been received and verified. The requested documents must be sent within six working days of the request. These documents are saved in our internal computer system and are not forwarded to any third-party. You have the right to access, modify and delete your data in accordance with the Data Protection Law.

ARTICLE 7: DELIVERY

7.1 GENERAL 

The products purchased on are delivered in almost all countries. If you want to check your country, please contact us.

Delivery times will vary depending on picking, packing and shipping times which may vary for different countries.

The products will be delivered to the address you enter during the ordering process.

Skroller S.L. may not be held liable for the consequences of any late delivery. If you need further information please contact us.

7.2 DELIVERY METHODS

Skroller Design will choose the best provider for each country. Shipping varies from 1 to 30 days from the date of dispatch depending on the destination.

7.3 DELIVERY ISSUES

Home Delivery: Should the customer not be present to receive the parcel at the address indicated by him, a note will be left in the letterbox indicating the next delivery time or the package will be put aside (for collection). Should you not be able to be present at the indicated time, please contact the provider at the number shown on the note in order to arrange its delivery.

If the parcel is returned to us because it was not possible to deliver it (deadline passed, a wrong address for the recipient, etc.), the customer will be notified automatically by e-mail. If Skroller S.L. has not had any response from you within 48 hours of receipt of the e-mail, Skroller S.L. reserves the right to cancel the order. Shipping costs will not be refunded in such a case.

7.4 NON-COMPLIANT DELIVERY

Upon reception of your parcel, you must:

  • Verify at the time of the delivery that the goods delivered comply with your order;
  • Indicate any anomalies on the delivery docket, entering and signing a handwritten reserve

If the articles have to be returned to us, you must first seek authorization to return them from our services (contact form) within 14 days of delivery. No claims will be entertained after that deadline.

7.5 NON-DELIVERY OR LATE DELIVERY 

In the event of a delay or if a product is missing, the customer may contact our Customer Service on the Skroller S.L. website by sending an e-mail using the contact form.

If your order has not been delivered within the anticipated deadline, you may contact us, via receipted registered post or any other durable medium, to effect the delivery within a reasonable additional period.

If we have not done so by said deadline, you may then cancel your order in the same manner (by receipted registered letter or any other durable medium).

We shall instruct our bank to reimburse you within fourteen (14) days of the day of your request.

No claim will be entertained after that deadline.

7.6 SPECIAL SHIPPING CHARGE ARRANGEMENTS

Skroller S.L. reserves the right to make use of rate offers for the shipping costs associated with the orders.

ARTICLE 8: RIGHT OF WITHDRAWAL

8.1 SCOPE 

In accordance with 2011/83/UE European Law as a consumer (natural person who has placed an order with Skroller S.L. and for purposes that are not within your commercial, industrial, craft-sector on non-commercial professional activity), you have a period of fourteen (14) days in which to exercise your legal right of withdrawal.

You do not have to give any reasons for exercising your right of withdrawal. You will not be subject to any penalty.

To exercise your right of withdrawal, please send us a mail to info@skroller-belt.com

A cancellation of a “SENT” order cannot be permitted. If you wish to exercise your right of withdrawal, please let us know within fourteen (14) days from its receipt and return it to us within that period, i.e. within fourteen (14) days at most.

8.2 EXCEPTIONS 

In accordance with 2011/83/UE European Law, the right of withdrawal may not be exercised for orders of the products or services listed below. No purchases of these types of products may, therefore, be returned once received:

  • Services executed entirely before the end of the period of withdrawal and the execution of which began after the consumer had given his prior express consent and expressly waived his right of withdrawal;
  • Products or services, the prices of which vary according to financial market rates that are outside the control of the professional and where such fluctuations are likely to occur during the period of withdrawal;
  • Products made to the consumer’s specifications or clearly personalised;
  • Products likely to deteriorate rapidly or to be beyond the “sell-by” date, (such as for example, solid and liquid foodstuffs);
  • Products, the seal of which has been broken by the consumer after delivery, may not be returned for hygiene or health protection reasons; Products which by their nature have, after being delivered, been inseparably mixed with other articles;
  • Alcoholic drinks, the delivery of which has been deferred beyond thirty days and the value of which, agreed at the time of the contract, is dependent on market fluctuations that are beyond the control of the professional;
  • Audio or video recordings or computer software if the seals have been broken by the consumer, (i.e. when the blister packaging has been opened, withdrawn or torn, as for example for CDs and DVDs);
  • Newspapers, journals and magazines, except for subscriptions for these publications;
  • The provision of services relating to accommodation services, other than residential accommodation, the carriage of goods, car hire, restaurants or leisure activities that must be supplied on a date or at a specific time;
  • Digital content not supplied on a material medium, the execution of which began after the consumer had given his prior express consent and expressly waived his right of withdrawal.
8.3 RETURNS 

In the event of non-compliance or the exercise of the right of withdrawal, you may return your products after reception, subject to the following provisions:

  • You must return the products to us without undue delay and no later than fourteen (14) days from the date of communication of your withdrawal decision.
  • The products must without fail be returned properly protected (if possible in their original packaging), in a perfect state for resale (not damaged or sullied in any way by the customer) and accompanied by any accessories. N.B.: The return slip and/or label must not be stuck directly onto the immediate packaging (box/case/shoebox). Such packaging is for presentation purposes and is not the final (outer) packaging of the product.
  • The products must not have been used beyond what is necessary to establish the nature, characteristics and proper working of the product. They must, therefore, not show any signs of any prolonged use beyond the time necessary for trying them or trying them on. They must be in a perfect state for resale and suitable for re-commercialisation.
  • In accordance with the legislation, some products may only be returned for reasons of hygiene or health protection and because of their nature, if they have never been removed from their packaging and/or used, in order for them to be re-sold (for example cosmetic products, cosmetic-textiles, earrings and piercings, sex toys, products containing an odometer or a timer linked to use).
  • No parcel will be accepted for which there is nothing that allows the sender (surname, first name, address and order number) to be identified.

The return costs are to be paid by you alone.

The exercise of the right of withdrawal shall result in the refund of the sums paid at the time of the order, as soon as possible and no later than fourteen (14) days from the date on which you exercised said right. However, we may postpone the reimbursement until such time as we have received the goods or until you have furnished proof of dispatch of the goods.

The refund will be made with the same method you used in your order.

You must follow the procedure described under the heading how to return a product in order to return goods.

Please note that, if you return a product because of non-compliance, you must fill out a non-compliance declaration. Upon reception of the product by our team, a penalty corresponding to the shipping costs will be deducted from the refund, if there is a mistake in the stated reason.

Please, contact us in the case of returning a product.

The return of all the products or services ordered will give rise to a refund equal to the price of the products ordered.

We apply the following rules:

  • Full monetary reimbursement and/or vouchers depending on the means you used to pay for the products at the time of the online purchase.
  • No charges will be deducted from the refund.
  • The refund will be made to the customer’s bank within (fourteen) 14 days of the date you exercise your right of withdrawal. You will be notified by e-mail of the day and amount of the bank transaction. Any refund will be made in accordance with the means used by the customer to pay for the products at the time of their purchase.
  • We may postpone the reimbursement until such time as we have received the goods or until you have furnished proof of dispatch of the goods; the date that will be used being that of the first of these actions.
  • In accordance with the banking legislation, no refund may be made to a credit card if its expiry date has passed. Skroller S.L. reserves the right, in such an event, to ask you for a document that will allow it to make the corresponding refund.

ARTICLE 9: PERSONAL DATA PROTECTION

To learn more about the processing and protection of your personal data, please consult or Confidentiality and Data Protection Policy – Cookies.

In accordance with the Data Protection Law you have the right to access, rectify and object to data that concerns you at Skroller S.L. You may exercise this right by sending us an e-mail to the following address:

info@skroller-belt.com

Personal data (address, e-mail address and telephone number) may be forwarded to third parties for the purpose of ensuring that an order is properly delivered. Skroller S.L. is liable for their processing of your details.

However, the e-mail address may be communicated to said partners only with the user’s express agreement. The user, of course, retains the subsequent possibility to refuse such communication and may do so by letter or e-mail.

Article 10: Applicable law. Competent jurisdiction. Disputes

These General Sales Conditions are subject to Spanish law.

In the event of a dispute regarding the interpretation, execution or validity of these General Sales Conditions, customer courts alone are competent.

In the event of a dispute, an amicable resolution thereof shall be sought prior to any legal action.

We ask for this purpose that you please contact our Customer Service on the website, by sending an email using the contact form or to the e-mail address.

If the legislation of the country of purchase expresses something contrary to these rules, local law shall apply.

 

 

Cookies policy

A cookie is a small text file which is sent to your browser every time you visit a website. They are created so that the website can remember information about your browsing activity on the website.  Cookies usually store technical data such as your online preferences, personalized content, usage statistics, links to social networks, user account access, etc. The aim of using cookies is to adapt website content to your profile and needs, without cookies the services offered by many websites would be substantially reduced. If you would like to know more about cookies, what they store, how to delete or deactivate them, etc. then please email us on info@skroller-belt.com

-Cookies used on this website

In line with the norms set out by the Spanish Data Protection Agency, the use of cookies by this website is detailed below with the aim of informing you as accurately as possible.

This website uses its own cookies, outlined below:

  • Session cookies are used in order to guarantee that the user writing comments in the blog is human and not a robot as a way of preventing spam.

This website uses cookies from third-parties, outlined below:

  • Google Analytics: stores cookies in order to create statistics on website traffic and number of visits. By using this website, you are giving your permission for Google to use your data. As a result, any issues concerning user rights should be communicated directly to Google.
  • Social networks: every social networking site uses its own cookies in order for you to be able to click on buttons such as Like or Share.

-Deactivate or delete cookies

You can exercise the right to deactivate or delete cookies from this website at any time. This action is different depending on the browser you are using.

Additional information

  • This website and its legal representatives are not responsible for the content or the veracity of the privacy policies used by the third-parties mentioned in this cookies policy.
  • Cookies are stored in Internet browsers, therefore users who wish to deactivate or delete cookies must do so from the browser they are using. This website and its legal representatives cannot guarantee the correct or incorrect use of cookies by any Internet browser.
  • On some occasions cookies have to be stored in order for your browser to remember your decision not to accept said cookies.
  • Google Analytics stores cookies on servers located in the United States and Google states that it will not share user information with third-parties without customer consent, except under certain limited circumstances, such as when required by law. According to Google, customer IP addresses are not stored. Google Inc. is a company that adheres to the international Safe Harbour Privacy Principles that guarantees that all data transfers comply with the privacy laws protecting EU citizens.

We want Skroller to be as unique as you, that’s why we are eager to know how would you like your Skroller to be

To take our challenge:

AND

Submit your entry to:

info@skroller-belt.com

Best artwork will be featured on our site and social media